Privacy Policy

ECE Dental Clinics ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This policy explains what data we collect when you interact with us through our website or Meta (Facebook/Instagram) lead forms, how we use it, and what rights you have.

If you have any questions or concerns about this policy or our practices, please contact us at the details provided at the bottom of this page.

When you interact with our Meta (Facebook/Instagram) lead form or contact us through our website, we collect the following personal information that you voluntarily provide:

• Full Name
• Email Address
• Phone Number
• Country or Region (where submitted)
• Any message or enquiry you include in your submission

We collect your data exclusively for the following purposes:

• To contact you directly regarding your specific dental enquiry or consultation request
• To provide you with the information you have requested about our treatments and services
• To manage our patient outreach, schedule appointments, and coordinate your dental care journey
• To send relevant follow-up communications related to your enquiry only

We will never use your data for unrelated marketing purposes, and you may opt out of any communication at any time.

We respect your privacy deeply. We do not sell, rent, or trade your personal information to any outside parties under any circumstances.

Your data is used strictly for our internal patient management operations. We may process your information using secure, reputable third-party tools (such as CRM systems or appointment scheduling platforms) solely for the purpose of managing your enquiry and coordinating your care.

• All third-party tools we use are bound by their own privacy and data protection policies
• We implement appropriate technical measures to protect your data from unauthorised access
• Your data is stored securely and is only accessible to authorised team members
• We retain your data only for as long as necessary to fulfil your enquiry or as required by law

Under applicable data protection regulations, you have the following rights regarding your personal information at any time:

To exercise any of these rights, please contact us using the details in the section below. We will respond to your request within a reasonable timeframe.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your information has been handled, please reach out to us: